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Case Manager/Outreach Worker

Department: Community Services Division
Location: Washington , DC

Position Title: Case Manager / Outreach Worker

Location: Washington, DC / Annual Salary $65,000

This position will address youth in Maryland and you must be familiar with the Seat Pleasant area.

This position supports programming funded through the Office of Juvenile Justice and Delinquency Prevention (OJJDP), focused on prevention, intervention, and support services for justice-involved and at-risk youth. The Case Manager / Outreach Worker provides direct services, builds community connections, and supports youth in achieving positive outcomes. This position may require flexible hours, including evenings and weekends.

Principal Accountabilities

  • Conduct outreach to identify and engage at-risk and justice-involved youth
  • Develop and maintain relationships with youth, families, and community partners
  • Perform assessments and develop individualized service plans
  • Provide ongoing case management and monitor participant progress
  • Connect clients to education, housing, employment, and health services
  • Provide crisis intervention and emotional support
  • Advocate for youth within community systems
  • Facilitate workshops and prevention programming
  • Maintain accurate case notes and documentation
  • Assist with reporting and program evaluation

Required Education and Experience

Bachelor’s degree in social work, criminal justice, psychology, or related field, or equivalent experience. Experience working with at-risk or justice-involved youth preferred.

Knowledge, Skills, and Abilities Required

Strong case management, communication, and crisis intervention skills. Ability to build rapport with youth, maintain documentation, and work flexible hours.

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